If you would like to participate in our Live Shows through Facebook and Instagram we ask that you follow a small set of guidelines so everyone has a good time.
- Be respectful and treat everyone as you would have them treat you
- When claiming an item, be sure to use “claim” followed by the letter associated with the item on the wall.
- Do not police claims. There are many devices as well as the internet to consider. Unfortunately, the comments you see may not be in the same order for everyone. Claims are handled on a first come first serve basis.
- Do not spam the chat.
- We give offers consideration, but prioirty is given to those that claim for full price. However, if we accept an offer then future claims are not considered. Even if the customer offers more for it.
- Orders above $250 must have signature confirmation and insurance when being shipped. This is non-negotiable.
- Payment is due within 24 hours of recieving your invoice. Payment in store is ok, as long as it is paid before the next live sale. Any other arrangment must be communicated directly.
- Local Pickup Orders are available the day after invoicing. (Wednsday claims will be available on Friday, etc.)
- Local pickup orders that need to be transfered to another store must be paid via PayPal first. Transfers typically happen twice a week.
- Orders will be shipped to which ever address is provided through PayPal. you can not change your shipping address after the fact.
- If your form indicates that you would like your items shipped, they will be shipped once the invoice is paid. If for any reason you want to pick them up in store, DO NOT PAY YOUR INVOICE. Please DM us to let us know you will get them in store, and you will be able to pay at the register.
Live Sale & Social media team:
Questions & requests are available
Monday-Saturday 10am-5pm PST
we will get back to you as soon as possible
Thanks, A-1 comics